Returns & Exchanges

At High Decibels, we want your style to resonate perfectly, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't hit the right note, our streamlined process ensures you get back to your rhythm in no time.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.

• 3.
  Pack and Ship

  Securely place the items in their original packaging with all tags attached, apply the shipping label, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  After our quality team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.